Offer Silence

"Nothing is more important than empathy for another

human being's suffering. We have to feel for one 

and other if we're going to survive."

Audrey Hepburn

During a crisis, we worry too much about having the appropriate responses or means of support. The most helpful element is being present, allowing the person to know that they are not alone. We may not understand the situation completely or cannot relate to the given circumstances, but we can simply share our presence. 

Rather than conjuring up things to say, we can focus on stillness no matter how long it stretches. In silence, the other person can just 'be' with the circumstance and feel safe until resolution occurs. The best decision is his or her decision while we are simply the sounding board. 

There are random options as to how we can display our support and caring. Choose to invest and not avoid. Determine the best way we can assist and follow through. The basic need is being both seen and heard, and we are perfectly capable of doing that. Offer silence, as what we might choose to do quite possibly is not what they need to hear or do.